Very disappointedNot very comfortable. )Furniture warranties may seem, at first glance, to cover everything, at least for a specified amount of time.There have been thousands of complaints about “peeling” bonded leather fabrics. The return date printed on the receipt does not apply. Demands for costly repairs or replacement will meet far more resistance.Online retailers are often easier to deal with. NEVER AGAIN!Purchased 9 months ago and the seat cushions have lost there support. It has been a year but after the first month I was questioning my purchase. You will not be disappointed! This piece would not of held up very well.I have the entire set and there is a board that came loose about a month after we purchased it. Step up to the plate BIG LOTS!!! We hardly sit on the love seat so it is in good condition. Missy Ulfe Cell [protected] This went back and forth for MONTHS before SEVERAL complaints got me a full refund on the couch. Dont. It has been a year but after the first month I was questioning my purchase. I purchased this at Big Lots, and did not get warranty. Just the right size for my teenage son and myself. I'm not worried about that happening with this wonderful sofa, that even comes with a warranty!Love the sofa. How Furniture Protection Plans (Don’t) Work. Great valueI purchased the sofa for my sister, and she loves it. I am soon to replace it. Very stylish and sophisticated! Again NO one will return my communication!
Suggest using a flashlight to make sure screw and hole are aligned before screwing in.Love the color and the style of the chairs, but there are several scuff marks on the corners and some of the assembly holes aren't pre-drilled, causing some of the material on the leg to split when screwed in (DID NOT USE power tool, regular, hand-twist screwdriver)Very, very cheaply made for any price. The rungs on chair bottom have screws that go in at a steep angle. Just plain cheap quality / Cheap materials.Didn't go together right screw hole stripped broke 2 weeks laterTo small when sitting in chairs can't fit legs under tableWent to Big Lots New Smyrna beach on 44. Browse Top Rated MattressesThose looking for an ultra-affordable couch or sofa oftentimes think about Big Lots options. The replacement was off of the used floor model and did not fit. Now I understand all the 1 star reviews. )Most furniture defects occur during shipping. . At the register they rang up at 12.99 each. )Frames and foundations have far fewer problems than cushions and fabrics. Came in a lot of plastic. Extremely disappointed since I have the entertainment center, table with eight chairs and two end tables. This piece would not of held up very well.I have the entire set and there is a board that came loose about a month after we purchased it. They utilize cost-effective materials, such as veneered particle board and synthetic upholstering.
Called and they said if I brought it in they would exchange it. It took us an hour for the chairs and table all together.We wanted a large table that would easily accommodate up 8 people. Looks like not covered under any mfg. 115 complaints closed in last 12 months. GOOD: One-Year Warranty The furniture is free from defects in workmanship, materials and construction for one year from the date of purchase. NEVER AGAIN!Purchased 9 months ago and the seat cushions have lost there support.
Suggest using a flashlight to make sure screw and hole are aligned before screwing in.Love the color and the style of the chairs, but there are several scuff marks on the corners and some of the assembly holes aren't pre-drilled, causing some of the material on the leg to split when screwed in (DID NOT USE power tool, regular, hand-twist screwdriver)Very, very cheaply made for any price. Smelled bad. With both manual and power recline options, Big Lots options include those with synthetic upholstering or faux leather.
Called and they said if I brought it in they would exchange it. This table met all of our expectations! The table leaf was chipped so the store told us they had a new one to replace it with. Both chairs came out of the box with areas where the finish has already flaked off.One of the chairs would not assemble completely. Watch out. Note: Most upholstery manufacturers warranty their fabrics for a maximum of one year. Much further down the … I had gotten them put back together with no tools or instructions from big lots. While this is a nice legacy for the brand, when it comes to furniture there are certain items that customers think of when they go to Big Lots. After a few months of ownership it had a rather large dent in the back of it.
The bars on the legs did not fully assemble.Horrible quality and I contacted customer service and they were uselessNice couch, but legs are plastic that break easily when you have to install them yourself.This sofa with it's matching pillows has been a great addition to our living room.
The entertainment center doors are already chipped also. Many of these options come with synthetic upholstering or faux leather. Here is my review: Purchased 3 Sets of Bar Stools and purchased this warranty for each set according to their product detail Protects your furniture for up to 5 years from the purchase date •Simple online registration & claims handling, 24/7 customer services •Covers common accidents such as stains, punctures, burns and breakage
It's just my husband and I, average size people. I was …
He said " I just work here ". Spen money on it not worth it.Purchased 4 chairs and Hayden Brown table. Not the quality I would expect from Boy Hill.This set is soooooo beautiful. Big Lots furniture shoppers also commonly request a new recliner. Chairs are comfortable too!