samsung refrigerator ice maker service bulletin

Help please! The trick is getting it done before the warranty is up. @The Invisible - The last time a Samsung authorized tech came out before Samsung agreed to buy back our fridge, he checked all the parts and saw I already have the upgraded auger + fan. the change to the ice maker water fill chute may eliminate or reduce splash back that is at least part of the problem.

So far the fix seems to be working, but I've not had all the symptoms many on this blog have suffered. My problem was the ir led sensor for the ice bin. Gregg, Where do you live? It should be fie for 30 days, that's how long the repair guy says its warrantied for! Unfortunately I have the almost $4,000 model with built-in sodastream for sparkling water. Support helps users troubleshoot common issues. The board has a lot more ports and resistors and what not. When the Geek Squad guy came out the last time (before we returned the fridge), he showed me that bulletin, and said that fix works about 25% of the time, maybe a little better. My old fridge had that same issue, and I ended up purchasing a part off the web. The tech came Monday, replaced the ice maker and augur assembly, finished the caulking that I couldn't reach, and trimmed the water line tube. Well, even with the additional foam collars I'm still getting slow ice buildup on the underside of the plastic ring around the foam the coolant loop comes out of.

I’m in California, so I don’t think you could get my tech, . Scroll down for more information. Our ice makers are designed to stop when they’re full. Hi, Ron. But while the vent in back stays partially open the rest of the maker is covered in ice! Ours is so bad that it almost makes me sick! ;-) today the water dispenser stopped working completely.

I see absolutely NO difference in the parts from mine. Thanks for this blog, I have been having this problem since my warranty expired in Aug 2015 and nothing from Samsung. THIS video helped me with my model. will keep posted. Remove the left screw, and then open I am reluctant to replace them until we hear from you again regarding success or failure. I was just curious if anyone else has had trouble with a horribly foul smell when they're experiencing the ice machine not working. Seeing them face to face is important so they remember you and realize the issue is ongoing. I have cleared the opening and applied the field fix listed in the manual you provided. Update: My icemaker continues to function flawlessly. ©2020 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program.What Causing The Washing Machine To Leak From The Bottom?Your Ninja Blender is Not working? Hello thank you posting this information. There was a 30 day "warranty" on the repair... Update for my fix is in next post. I'm on my 2nd Rev K Auger and I still ice-up every two weeks. My ice maker had three of the four problems listed on the bulletin. They are all the latest versions. They responded today asking if I have time this week to discuss it! I had noticed it at about 4-5 months when I ran out of ice one day. This tube has a tendencey to slip, and after that happens water starts pouring all Issue #2.

Yeah, mine froze completely shut once too. Also be sure to visit the place you purchased the appliance from and let a manager know what is going on. After defrosting , removing ice maker, and ice lodged in the back and in the ice maker itself, put it all back together, came home from work and same issue. In my case (and probably many others) the problem is the air passage from the fan out to the icemaker. I've done all the steps to manual defrost. Frigidaire went through something similar years ago but quit making them when they saw the problems. Well, the filter housing just went out and I had enough.

My plan to remedy this is to go to the appliance repair supply store and buy a small generic defrost heater that will fit in that opening. Due to the amount of inquiries we have been receiving, we have streamlined our intake process.

Contacted Samsung, and miraculously after several contacts with them and trying all of their suggestions, was connected with someone that was able to give us a "one time courtesy" replacement of the entire icemaker unit, two clips and a gasket that was supposed to correct the problem. It is junk and I will never buy another. Water is going into the ice maker and over edges and freezing. It may not fix the problem, but at least it gets me on record as having attempted to fix it so it may be possible to get part of the class action settlement or have the fridge replaced/refunded via my credit card extended warranty if it comes to that. When the Geek Squad Tech came to fix our ice maker, he also used a hair dryer to speed things up, but be careful if you go this route as you can actually melt the plastic housing and components and cause greater issues than you had before by deforming the plastic in your ice maker. with each freezing, it expanded into the styrofoam. I called Samsung and I was ready for a fight! It was replaced in Aug. 2018, and all seemed fine until about 3-4 months after the replacement, when the same symptoms returned, maybe even worse than before. SAMSUNG REFRIGERATOR RECALL U.S.A. NOW has 607 members.. Stay away from SAMSUNG, your better off putting ice in a cooler to protect your food. After several months of trouble free ice making, my Samsung French Door fridge once again requires periodic ice maker manual defrosting due to icing. I discovered the fan chamber completely blocked with ice. At one point during my investigation I left the ice maker off, ice maker removed, fan removed ice storage container removed. We continue to litigate our class action lawsuit against Samsung. Then I injected an additional 1" of insulation up into the dome over the fan. If you’re unable to resolve your issue, contact us and we’ll be happy to arrange service for you.